Customized software also known as tailor-made software is software that is specially developed for organization or other small scale business. It can also be contrasted with the use of some software packages developed for mass market.
It is developed for a single customer or organization, accommodating customer’s particular preferences and expectations.
MNC companies commonly custom software for critical functions, including content management, inventory management, human resource management and customer relation management. It is also used to fill the gap in existing software packages.